Aims: Social trust has an effective role in developing participatory behaviors and reducing conflict and cost of doing things and increasing the effectiveness of organizations' performance. The aim of this study was to investigate the trustworthiness of the veterans’ society towards institutions and public organizations by mapping the values and attitudes of Iranians in 2016.
Instruments & Methods: This descriptive survey was conducted from April to November of 2016 in the veterans’ society among 5 groups including martyrs’ children, veterans’ children, martyrs' wives, veterans’ wives, and veterans (11960 people) from across the country, who were selected by random sampling. The data were collected, using organizational trust questionnaire. The data were analyzed by SPSS 21 software and independent t-test, multivariate analysis of variance, or nonparametric equivalents (Mann-Whitney and Kruskal-Wallis).
Findings: Among veteran society groups, veterans' children had the most organizational trust and veterans had the least trust in different organizations. The greatest trust in the veterans’ society was related to the Basij bases (60%) and the Foundation of Martyrs and Veterans Affairs (56.9%), and the lowest level of trust in municipalities (21.1%). The veterans’ society showed the highest organizational trust in West Azarbaijan province and Hormozgan and showed the least organizational trust in the Tehran and Isfahan provinces.
Conclusion: Organizational trust is assessed all over the country at an intermediate level. In the veterans’ society, the highest trust is related to Basij bases and Foundation of Martyrs and Veterans Affairs and the least trust is for the municipalities. Among the various groups of this society, veterans and martyrs’ children have the lowest level of trust and veterans’ children have the greatest trust in the great organizations of the country.